DVA, The B&B Way

We know the DVA Claim Process like the back of our hands, and over the years we’ve refined our process to 6 comprehensive steps to make things as easy and stress free as possible – all while giving you the best possible outcome.

  • Step 1:
    Initial Consultation

    1.

    Meet your dedicated Advocate and we’ll get to know you, your history in the defense forces, and the injuries/illnesses you’re dealing with.

  • Step 2:
    Assessment Stage

    2.

    We’ll organise for you to see one of our trusted DVA Specialist GPs who will assess your condition. We can also assist with arranging medical imaging through a network of imaging providers, often at no cost to the veteran.

  • Step 3:
    Building And Lodging Your Claim

    3.

    Using our knowledge of the DVA Claim Process, we’ll put together all the paperwork, and submit the claims for you to ensure it is done properly and with all the required supporting information needed.

  • Step 4:
    Claim Waiting Period

    4.

    During the waiting period, we’ll regularly follow up DVA for updates on your claim, while being available to you for any assistance you need with Incapacity and ComSuper applications and access to professional financial advisors.

  • Step 5:
    Claim Determination

    5.

    We’ll help you navigate the Needs Assessments and Permanent Impairment (Compensation) Assessments to ensure your outcome is in line with your condition.

  • Step 6:
    Compensation and Treatment

    6.

    Once your Claim is finalised, we will check the DVA Determination against the GARP to ensure your claims have been correctly compensated and provide access to financial guidance on how to best handle your compensation.

  • Step 1:
    Initial Consultation

    1.

    Meet your dedicated Advocate and we’ll get to know you, your history in the defense forces, and the injuries/illnesses you’re dealing with.

  • Step 2:
    Assessment Stage

    2.

    We’ll organise for you to see one of our trusted DVA Specialist GPs who will assess your condition. We can also assist with arranging medical imaging through a network of imaging providers, often at no cost to the veteran.

  • Step 3:
    Building And Lodging Your Claim

    3.

    Using our knowledge of the DVA Claim Process, we’ll put together all the paperwork, and submit the claims for you to ensure it is done properly and with all the required supporting information needed.

  • Step 4:
    Claim Waiting Period

    4.

    During the waiting period, we’ll regularly follow up DVA for updates on your claim, while being available to you for any assistance you need with Incapacity and ComSuper applications and access to professional financial advisors.

  • Step 5:
    Claim Determination

    5.

    We’ll help you navigate the Needs Assessments and Permanent Impairment (Compensation) Assessments to ensure your outcome is in line with your condition.

  • Step 6:
    Compensation and Treatment

    6.

    Once your Claim is finalised, we will check the DVA Determination against the GARP to ensure your claims have been correctly compensated and provide access to financial guidance on how to best handle your compensation.