“I’ve spent several years dealing with 4 different volunteer advocates groups, where countless false promises were made by some, and others were telling me to give up on getting even the most simple of claims accepted.
After my previous experiences with the other advocates, my expectations were low when I first contacted B&B, but I can’t begin to tell you how easy my life became after reaching out to this organisation.
After a few face-to-face conversations and phone calls with B&B Advocates, it’s safe to say I’m blown away.
Their knowledge of the SOP’s and how the system works through the entire claims process is absolutely outstanding.
The saying ‘you pay for what you get’ couldn’t be more accurate and the open friendliness, approachability and professionalism was 10/10.
B&B put a great deal of effort into maintaining regular contact with both myself and DVA and stayed on top of everything, through every step of the claims process, which took a huge weight off my shoulders".
I literally couldn’t recommend B&B Advocates more if I tried and I wish I had made the phone call sooner”.